To our customers and partners:
It’s hard to believe that we have been living in the midst of this historic pandemic for almost a year. While healthcare organizations work tirelessly to create a vaccine and find new ways to treat those infected, many countries are seeing new spikes in COVID-19 cases. I am hopeful that we, as a global population, find a way out of this sometime soon.
In the meantime, we have continued to adapt our lifestyles and adjust our business plans to maintain the safety and wellbeing of our colleagues, our families and our communities. Since day one, my top priorities were to ensure employees stay safe, while maintaining business continuity—and the same remains true today.
While many of our staff are still working remotely, SUEZ employees around the world continue to put the needs of our customers and partners at the forefront of our activities. Our field service personnel are taking great care to follow internal and customer protocols, our operations teams are taking a cautious approach to PPE usage, social distancing and COVID case management, and our process analysts are working tirelessly to expand our digital portfolio and bring our remote services to our customers to help them maintain their operations.
Additionally, as of today, our plants and total supply chain continue to deliver on commitments to customers, fulfilling at similar levels to pre-COVID. Furthermore,
- our global manufacturing plants and labs are running as expected,
- we are meeting production needs and fulfilling customer orders,
- our supply chain is operating effectively, and
- we continue acquire the raw materials we need to produce our technologies.
We are working with vendors to manage delivery and cost of our incoming materials, which has helped us meet customer commitments and drive value for our shareholders.
Rest assured that we are continuing to monitor and pivot as new COVID-19 information becomes available, and will notify you of any changes to our supply chain and operations that directly affect your business.
SUEZ – Water Technologies & Solutions