Asset Care Services

Flexible lifetime service

SUEZ's asset care services provide flexible services packages to care for your assets throughout their lifetime. Our agreements can be adjusted to meet your specific needs and provide you access to expertise, improved productivity, troubleshooting and detecting problems, guaranteed performance, retrofits and upgrades, and customer operator training.

Asset Care Services

Overview

Managing the lifecycle of your water treatment equipment

Water treatment installations act like vital organs within a facility and have an integral part to play in its life cycle. For these installations to perform at their best, they have to adapt to changes encountered over the course of a facility’s life. For example: an increase in demand, adjustments made to production conditions, new environmental standards to be met, factors associated with the age of the facility - even an unexpected emergency.

SUEZ exists to help ensure that water treatment installations are correctly maintained, that equipment is modernized when required, that performance is monitored, customers are adequately supported and emergencies are responded to. Optimizing the life cycle of your facility not only serves to guarantee quality output, but to reduce the environmental impact too.

Support Team

Field service – with safety at the forefront, our field service team provides expertise in technology and operations for plant commissioning, start-up and operations. The field service team also has expertise in control systems and InSight* monitoring.
Customer service – 24/7 support for equipment dispatch and order placement based; visibility to global asset location and availability
Technical support – 24/7 support for customer and SUEZ operated systems along with coordination with applications engineering for maximum up-time
Customer excellence – proactive monitoring of on-site asset performance powered by InSight. Scheduling exchanges to minimize customer touch, maximize asset run-time

Enabling Solutions

Smart delivery

Across our services contracts, SUEZ leverages cutting-edge digital technologies to maximize performance and transform your operations. For example, InSight* enhances reliability, safety and efficiency of SUEZ services by using an asset performance management (APM) solution for our proprietary technologies. The InSight APM uses data and analytics to ensure assets operate at the highest levels of reliability and output.

Robust technologies

Maintain your system operations with SUEZ’s influent and pre-treatment, high purity/demineralized and effluent and re-use technologies including:

pre-treatment, influent water technologies – multi-media filtration, ultrafiltration, reverse osmosis, and clarifiers
high-purity / demin technologies – ion exchange, mixed bed polish, condensate polish, and softening
effluent / reuse technologies – multi-media filtration, ultrafiltration, reverse osmosis, clarifiers, membrane bioreactors, and dissolved air flotation

Applications

SUEZ asset care services provide the quality and quantity of water needed, whatever the source be it river water, well water, process effluent, wastewater treatment plant effluent, blowdown, or ponds. We focus on these areas of treatment:

pre-treatment, influent water technologies
- multi-media filtration
- ultrafiltration
- reverse osmosis
- clarifiers

high-purity / demin technologies
- ion exchange
- mixed bed polish
- condensate polish
- softening

effluent / reuse technologies
- multi-media filtration
- ultrafiltration
- reverse osmosis
- clarifiers
- dissolved air flotation (DAF)

Service Deionization (SDI)

Rely on SUEZ's maintenance-free service

SUEZ's service deionization (SDI) products provide pure water from 1.0 to 18.2 MegOhm. They require no permanent installation, chemical handling, or customer maintenance. SUEZ's service reps exchange your exhausted tanks with regenerated tanks from the local SUEZ Service Center.

This exchange service is useful for applications including analytical labs, automotive dealerships, car washes, chemical producers, cosmetics, fleet and rental agencies, food and beverage plants, hospitals, microelectronics, metal finishing, power plants, photo finishing, pharmaceutical, refineries, and window washers.

Service Features

More than 10,000 customers trust SUEZ to maintain and service their critical DI water systems. With six depots and four regeneration plants, SUEZ’s SDI service offers:

Maximum production uptime and product quality via guaranteed performance contracts and 24/7 field and technical support
Employee protection by eliminating hazardous chemical usage or storage
Increased financial flexibility with zero required capital costs, flexible rental arrangements, and reduced site labor costs

Other Related Products

*A trademark of SUEZ. May be registered in one or more countries.