SUEZ Water - Water Technologies & Water

Asset Care Services for Water and Wastewater Treatment

Flexible lifetime service

Asset care services provide flexible services packages to care for your water or wastewater treatment assets throughout their product lifecycle. Our service offerings can be tailored to meet our customers specific needs and provide access to expertise, improved productivity, troubleshooting and detecting problems, retrofits and upgrades, and operator training.


SUEZ’s asset care service offers customers flexibility by providing the exact service you need throughout the lifecycle of your industrial water and wastewater facility. Whether that is a one-time service offer to provide parts and components, or services, such as UF/MBR membrane upgrades, spare parts, refill activity or even fixed schedule maintenance. SUEZ can offer what you need to keep your water and wastewater treatment plants running smoothly.

Installing and running new equipment doesn’t need to be a challenge, with SUEZ Asset Care Services we work with our customers to provide tailored solutions determining what level of support is needed to operate and maintain their water and wastewater treatment facility. At SUEZ, we have highly skilled technicians who have vast experience in typical water and wastewater operations equipment to ensure equipment and systems run efficiently and seamlessly.


What We Offer

At SUEZ, our global footprint and robust list of water treatment technologies expertise enables us to be able to provide custom-tailored solutions to all of our customers based on their needs. We guarantee you, reduce complexity, minimized risks, cost control, and maximize the performance of your operation. Our Asset Care Services offerings include:

  • Technical assistance with or without long term commitments
  • Maintenance programs and agreements
  • Spare parts with or without service
  • Retrofits and upgrades
  • Small projects
  • Quick and simple site works
  • Customer operator training
  • Non-SUEZ equipment servicing

How Asset Care Works

Customized asset care service plans

With our unique service offerings, we are able to guarantee you reduced complexity, minimized risks, cost control and maximize performance in your treatment facility there are three types of services plans customers can choose from, essential, perform and customized plans:

asset care services offerings

Customized asset care service plans are tailored to our customers needs, Our plans give our customers full control on the amount of service they need for their facility. Our wide range of asset care services includes:

asset care services overview


How can I do preventive maintenance for my wastewater treatment plant?


  • Doing preventive maintenance for a wastewater treatment plant can be a complicated process. SUEZ’s Asset Care Services can remove that complexity and provide highly skilled technicians to implement a regular, preventative maintenance plan. We provide different levels of maintenance agreements depending on the customers’ needs.
Can an audit of my process plant/wastewater plant be done?


  • Yes, an audit of your process and wastewater treatment plants is an important step to improving your plant’s performance. SUEZ can identify potential gaps in efficiency or safety measures being taken at the plant. SUEZ’s Asset Care Services can conduct this audit and provide an implementation plan.
How can I run diagnostics on my wastewater treatment plant?


  • Some wastewater treatment products and technologies might have diagnostics monitoring built-in. Diagnostics monitoring can be a great tool to identify how your plant is operating and what may need attention. Water and process applications generate vast amounts of operating data that, when left unmanaged, meaningful insights are often lost and increase the total cost of operations. Effective water and wastewater process management depend on data transformed into meaningful and actionable information. SUEZ’s InSight* captures the power of data to maximize performance and achieve better outcomes. A cloud-based Asset Performance Management solution, InSight uses data and analytics to help ensure water treatment assets operate at optimal performance. By aggregating and analyzing the thousands of complex data points from throughout an operation, InSight provides users with greater visibility and transparency at a plant level or across the entire enterprise.
Where can I buy new UF membrane?


  • There are many companies that provide ultrafiltration membranes. SUEZ’s ZeeWeed* ultrafiltration membranes provide a full spectrum of ultrafiltration membranes to fit your application and your effluent quality needs.. To learn more, see here:
  • Who can install them?
    • Typically companies who sell the UF membranes can install them. At SUEZ, we are able to install ZeeWeed membranes along with our competitor's membranes in certain situations.
Where can I buy a specific spare part for my WWTP ?


  • The Asset Care team can help you to procure a specific spare part of your WWTP, especially the spare part linked to SUEZ and or Degremont technologies and processes. This team will also be able to install them to ensure the shorter break in the operation of your plant. SUEZ will also be available to give a preventive maintenance program and technical support as needed to fill out the contact us form here and provide the manufacturer and part number.


Service Deionization (SDI)

Service Deionization (SDI) for Pure Water

Portable ultra-pure water management

Rely on SUEZ's maintenance-free service deionization (SDI) products that can provide pure water from 1.0 to 18.2 MegOhm. They require no permanent installation, chemical handling, or customer maintenance. SUEZ's service DI reps exchange your exhausted tanks with regenerated tanks from a local SUEZ Service Center.

Our clients trust us to handle the responsibility of maintaining and servicing thousands of critical DI water systems. This is due to our history of experienced personnel, world-class facilities, high resin quality.


More than 10,000 customers trust SUEZ to maintain and service their critical DI water systems. With four depots and six regeneration plants, SUEZ’s SDI service offers:

  • Maximum production uptime and product quality via guaranteed performance contracts and 24/7 field and technical support
  • Employee protection by eliminating hazardous chemical usage or storage
  • Increased financial flexibility (from outright purchase to rental arrangements) with zero required capital costs, flexible rental arrangements, and reduced site labor costs
  • RO services which include pad checks, filter changes, system sanitization

To meet your complete pure-water needs and increase your peace of mind, SUEZ offers a full range of outsourced services including:

  • Maintenance and service contracts, supported by 24/7 operations
  • Design, project management, installation, and repair of Reverse Osmosis (RO), and Ultraviolet (UV) systems and components
  • RO Membrane Cleaning and Water System Sanitizations
  • Media replacement and rebeds (carbon, anion, cation, mixed bed)
  • Instrument repair and calibration
  • Pure water filters, cartridges, and chemicals
Light Industry Applications
  • ingredient manufacturing
  • healthcare
  • personal care products such as cosmetics, lotions, shampoos, etc.
  • microelectronics not served by our engineered systems group (we do upgrades, services, etc. in addition to systems)
  • assorted laboratory water needs
Heavy Industry Applications
  • Water for a laboratory at a power plant
  • Water for any assorted purposes at an oil refinery

To find a local SUEZ service center closest to you, visit here or contact a SUEZ expert to learn more.